FAQs

Our Superdraw is an annual event where we offer an extra guaranteed £10,000 prize on top of the usual weekly prizes.

If your payments are up to date, you will automatically be entered into the Superdraw. You can buy additional single entries if you would like to top up your chances for the week of the Superdraw.

If you are 18 years of age or over and you live in Great Britain, you can play our lottery.

Each lottery entry costs £1.

• Online here
• Call us on 0330 123 1475
• Complete the form on a lottery leaflet, available at hospice receptions, hospice shops and other selected outlets (regular weekly play only)
• Via your employer’s payroll department if they are signed up to ‘Play as you earn’ (regular weekly play only)
• St Giles Hospice retail shops (one-off tickets)

Identification of Lottery Representatives

All of our representatives wear a uniform and have identification cards which should be clearly visible and include a photograph and name.

If you are unsure of a caller’s identity, do not give out any personal details or payment. Genuine lottery representatives are happy to call back once you have verified their identity by contacting the lottery office.

If you believe you have been visited by a bogus caller, please contact your local Police immediately and also advise us as soon as possible on 01543 434020.

Each lottery player is allocated a unique lottery number.

The only numbers that go into the draw are the lottery numbers that have been paid for each week and all have an equal chance of winning a prize.

Winners are selected by a Random Number Generator in our lottery software (Sterling Management Centre LTD), which is fully licensed and regulated by the Gambling Commission to ensure the draw is run legally and fairly. The Sterling Management Centre LTD random number generator has been independently tested, using a variety of industry-standard statistical tests and carried out by an independent Gambling Commission approved test house.

The weekly top prizes: 1st prize = 1 x £1,000 2nd prize = 1 x £100 3rd prize = 3 x £50 4th prize = 50 x £10

We also offer an annual Superdraw, where you’ll be in with the chance to win a guaranteed £10,000.

You can check the weekly winning numbers here

For regular players in our weekly draw – there is no need to claim if you have won a prize.  Any winnings will be sent out automatically by post, normally within 10 working days of the draw.

For players who have bought single tickets (one-off plays) – it is your responsibility to check to see if your number has won and return a completed ticket to claim a prize. Photocopies, scanned, damaged or defaced tickets will not be accepted and no prizes will be paid out for lost tickets. We do not take responsibility for tickets lost in the post. For details of how to claim a prize contact the Lottery Office by calling 01543 434020 or emailing lott@stgileshospice.com We do not recommend visiting in person without prior appointment, as Lottery Office hours differ to the main hospice.

For one-off tickets purchased in shops, ticket barcodes can also be checked by scanning at the till.

Any prizes not claimed within 6 months of the draw date will be taken as a donation to St Giles.

The likelihood of winning a prize in our weekly lottery is 1 in 404.

All of the profits from our weekly lottery are paid to St Giles Hospice (Registered Charity 509014) after we have deducted the lottery running costs and weekly prizes, some of which are kindly donated back to the hospice.

In 2023/24 we were able to pass an amazing £814,566 over to St Giles Hospice, providing vital support for local people, and their loved ones, living with a terminal illness. This equates to 59% of our total lottery income, after the deduction of prizes (18%) and expenses (23%). We always try to keep our costs to a minimum to ensure we raise as much as we can for the hospice and the 59% paid to St Giles is more than double the legal minimum of 20% of proceeds for a charity lottery like ours.

Since it started in 1997, our lottery players have raised over £20 million for St Giles, helping us to provide vital care to our community.

By playing our lottery, you are helping us to continue to be there for local people, and their loved ones, when they need us.

Your support matters. Thank you.

Full Terms and conditions can be found here.

Please gamble responsibly. If you are worried about your gambling and would like to talk to someone for practical help and support, contact GAMCARE on 0808 802 0133 or visit www.begambleaware.org.

If you would like to take out a gambling self-exclusion from our games, please contact the Lottery Office on 01543 434020 and state that you wish to be self-excluded.

St Giles Hospice (Promotions) Limited T/A St Giles Hospice Lottery is a wholly owned subsidiary of St Giles Hospice and all profits go to St Giles Hospice (Registered Charity No. 509014).

The lottery is licensed by the Gambling Commission under account number 4914. Responsible Persons: Helen Curran, Elinor Eustace and William McLoughlin.